Question 1

What is the official phone number for Sae Inn Kendal reservations?

Accepted Answer

You can reach our reservation team at +62 811-2929-338 or via our official WhatsApp.

Question 2

Is there a convenience store or ATM within walking distance of the hotel?

Accepted Answer

Yes, several convenience stores and ATMs are located near our main entrance.

Question 3

Can I make a room booking directly via WhatsApp?

Accepted Answer

Yes, our team is available on WhatsApp to assist with direct bookings and inquiries.

Question 4

What is the hotel's cancellation or rescheduling policy?

Accepted Answer

Cancellations should be made at least 24 hours prior to arrival to avoid any charges.

Question 5

Does Sae Inn Kendal accept international credit cards?

Accepted Answer

Yes, we accept major credit cards (Visa, Mastercard), Bank Transfers, and QRIS for your convenience.

Question 6

Is there an airport shuttle service available for guests?

Accepted Answer

Airport shuttle service can be arranged with an advance reservation through our front desk.

Question 7

What are the hours for customer service?

Accepted Answer

Our reception and front desk teams are available 24 hours a day to assist you.

Question 8

How can I obtain a special rate for group bookings?

Accepted Answer

Please contact our sales team directly using the contact form or email provided on our website.

Question 9

Are there any prayer facilities (Musholla) within the hotel premises?

Accepted Answer

Yes, we provide a clean and comfortable Musholla (prayer room) located on the ground floor for our Muslim guests and visitors.

Question 10

Is there a dedicated email for banquet and event inquiries?

Accepted Answer

For corporate or social events, please submit your inquiry via the form on our website.

Question 11

Does the hotel allow pets?

Accepted Answer

To ensure the comfort of all our guests, we maintain a strict 'No Pets Allowed' policy.

Question 12

What is the policy for children and extra beds?

Accepted Answer

Children under 12 stay free when using existing bedding. Extra beds are available for an additional charge of IDR 200,000 per night, inclusive of breakfast.

Contact Us.

Semarang-Batang Tollway

Intercity / Trans Jateng

Frequently Asked Questions

Send a Message

Contact Us.

Semarang-Batang Tollway

Intercity / Trans Jateng

Frequently Asked Questions

Send a Message